Privacy Policy

How We Collect Your Personal Data

We may collect personal data that you voluntarily provide to us when you interact with our website. This includes:

• Enquiry & Booking Forms: When you submit a booking or stay enquiry on our website, we collect your name, email address, phone number, residential address, stay dates, and guest count (adults and children).
• Contact Form: When you fill out our "Write to Us" contact form, we collect your email address, message subject, and the message content itself.
• Newsletter Sign-ups: If you choose to subscribe to our newsletter, we collect your email address to send you updates and exclusive offers.

We also use cookies and similar tracking technologies to gather basic website usage statistics (such as IP address, browser type, and page view patterns) to enhance your browsing experience and diagnose server issues. You can disable cookies through your browser settings, though doing so might affect some website functionalities.

How We Use Your Personal Data

We use the information we collect to run our resort operations smoothly and provide you with a premium hospitality experience. Specifically, we use your data to:

• Process, manage, and respond to your resort booking and stay enquiries.
• Send stay confirmations and share detailed itineraries or pricing options for your holiday.
• Provide personalized customer support and address any questions or feedback submitted via our contact form.
• Distribute newsletter updates, holiday promotions, and event details (with your consent, and you can opt-out at any time).
• Optimize website performance, layout, and guest navigation.

How We Share and Protect Your Data

We do not sell, rent, trade, or publish your personal data. Your information is only shared under the following conditions:

• Internal Operations: Within the Boby Chemmanur International Group to the extent reasonably necessary to coordinate your booking, reservations, and hospitality services.
• Legal Compliance: When required by law or in response to a valid legal process by government authorities.

We maintain strict technical and administrative security measures to safeguard your personal details from unauthorized access, disclosure, alteration, or accidental destruction.

Data Retention and External Links

Data Retention: We store guest information only as long as necessary to process booking requests, manage reservation histories, or fulfill legal and regulatory obligations.

Links to Other Sites: Our website may contain links to social media channels or third-party websites. Since we do not control third-party privacy policies, we encourage you to read the privacy notices of those individual sites.

Your Rights and Acceptance

Your Rights: You have the right to request access to the personal data we process about you, request corrections to inaccurate information, or request the deletion of your personal details from our active booking registers.

Acceptance: By using our website, you acknowledge and accept the terms of this Privacy Policy in effect at the time of your visit.